Family Care Solutions - Plymouth, MI

none
complete waste of money
Working with Family Care Solutions was the most frustrating experience I have ever had in finding childcare. The only goal of this company is to give you the least number of minimally qualified applicants and collect $2000 before this person works a day for you. If you have any problems or concerns, they may slowly try to identify another person, but if that person does not work out, then you have wasted $2000 and will never hear from them again. I personally worked with this company over 6 weeks. I interviewed 3 people, the "best candidates" they had and agreed to trial someone in my home. Before her first day, I was billed $2000 on my credit card. Within one week, it was very obvious that this person was doing a terrible job.

She made no effort in getting to know our children, could not follow simple directions, and actually told my daughter that our nanny was too strict and if she did anything wrong, she would never tell us (the parents). I had to ask her to leave and Family Care Solutions sent me 2 additional persons to interview. We reluctantly trialed another young woman, who quit by "text message" within 4 days. After this experience, I no longer trusted this company and hired someone on my own. (which took less than 1 week after posting an ad on Craig's list). Family Care Solutions refuses to answer my calls.
Would you recommend this business to a friend? No

Value for money:
Service & support:
Quality:
Overall rating:		Poor