Now Enrolling.Your child's Care and Education is no Monkey business! TenderHearts Learning Center is a family-owned Christian-based learning facility for kids ages to 4 weeks to thirteen years. Our goal is to provide a safe, family friendly environment that would accommodate a huge array of family work schedules.
|City||Suamico , WI|
|Address||3508 Veterans Av|
|Phone Number||(920) 662-0995|
- I would not recommend this business
- Clean, hours
- Too large to handle, too impersonal, disorganized, disgraceful owners, terrible communicators.
This looks like it should be a world class facility and it could be if it ever gets ran under new ownership and at least 60% of the staff replaced. Staff/teachers are rude and disorganized. Treat children like burdens to be dealt with, not encouraging, uplifting or caring at all. I witnessed frequent eye rolling, sarcasm, attitudes-(from the teachers!) towards the kids. Lots of standing around and gabbing or yelling at kids. After numerous mosquito bites and a couple sunburns I realized they weren't applying or assisting with putting bug spray and sunblock on my kids. COME ON! Family owned business means they make whatever rules they want and only apply them when they want. The whole 3 months we were there they couldn't get the door entry to work right one time. Anytime I tried to call in the afternoon the phone just rang. The bottom line for me was my own children actually complained that they didn't like it there due to the staff. No one called or bothered to tell me when my kid threw up. Only time anyone bothered to tell me anything was if my kid had a bad day (i.e. didn't nap the whole 2 1/2 hours) They also lumped together young 6 years old school agers with 12 and 13 years old pre-teens in the same rooms - despite complaints! To top it off, after we left (with notice) they overcharged my account THREE times, the most recent charge was after my kids haven't attended for a month! After explaining this I was spoken to very rudely, yelled at, threatened and hung up on. Then I find out the place has at least 3 violations this year-go figure!
|Value for money||Overbilled me and won't correct it.|
|Service & support||Take forever to follow up.|
|Quality||Facility is newer.|